PRIVACY POLICY

This privacy notice describes how Barkers K9 Hydrotherapy use your personal data.

 

1. CLIENTS WHOSE PETS ARE TREATED BY BARKERS K9 HYDROTHERAPY

What personal data do we collect?
We may collect the following:

  • Name and title

  • Address

  • Email

  • Contact telephone numbers

 

We only request information, that we have a legitimate requirement for, to enable us to fulfil our role as a service provider.

What do we do with your personal data?
We use your personal data for:

  • Internal record keeping.

  • To gain medical history and veterinary permission from members of the multi disciplinary team that have treated or cared for your pet prior to referral to Barkers K9 Hydrotherapy (for example: first opinion vets, specialist referral vets, physiotherapists, osteopaths, etc). We are legally required to obtain veterinary permission prior to treating any patient.

  • Pet insurance companies to enable processing of insurance claims.

WE DO NOT BUY OR SELL LISTS OF POTENTIAL CLIENTS OR SUPPLIERS

Can you see the personal data we hold about you?
You may request to see the personal data we hold about you. Provision of such information will be subject to your request not being found to be unfounded or excessive, in which case a charge may apply. You will be required to provide appropriate evidence of your identity including photo identification such as a passport or driving licence and a recent utility bill showing your current address.

Can you change or delete your personal data?
We want the data we store to be correct, so we will rectify any information that you inform is incorrect.
You have the right to ask us to withdraw your consent or erase your personal information. Your request will be complied with once the data is no longer required for the original purpose and if there is no requirement for the information to be retained to comply with national law.

Can you complain about the way we process your data?
If you feel that we are not complying with GDPR legislation in how we are storing/treating your personal data then in the first instance please email barkersk9@btinternet.co.uk with your complaint. If your complaint is not resolved to your satisfaction you have the right to lodge a complaint with the Information Commissioner’s Office (ICO)

Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor’s use of our website and to compile statistical reports on website activity. Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Changes to our Privacy Policy


We may change this privacy policy statement at any time and such changes take immediate effect. This privacy policy was last updated in June 2020

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© 2023 by Kohaut Clothing LTD for Barkers K9 hydrotheraphy

contact us

Mail: k9hydro@btinternet.com

Tel: 07545 372081

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